Hotel Front Desk Clerk Job Description

A typical day as a hotel front desk agent involves registeringbooking guests in and out of their rooms while accommodating any special requests.

Hotel front desk clerk job description. They include concierges to answer questions bellhops to help with luggage and desk clerks to check him into his room. Mailroom clerks handle incoming and outgoing mail and shipments and perform tasks such as sorting mail inserting documents or promotional material in envelopes weighing envelopes and applying the correct stamp contacting courier services to take shipments and so on. Appendix c 200506 manpower survey on the hotel industry hotel industry job description for principal jobs some of the job titles may not be identical to those used in your establishment. Desk traduction anglais francais.

Front desk receptionists perform a wide variety of front desk duties for an organization. A guest who enters a hotel lobby encounters several types of employees whose primary responsibilities are to assist him. Someone working as an associate can be calming down an angry customer over the phone one minute while troubleshooting a sales inquiry the next. If nothing else the job of a customer service desk associate is never dull.

A hotel front desk agent or hotel front desk clerk performs pre registration and registration duties for incoming guests at small or large hotels or resorts. Job description for front desk receptionist. A hotel front desk agent represents the first point of contact with guests and handles all stages of a guests stay. Forums pour discuter de desk voir ses formes composees des exemples et poser vos questions.